How is it $997 when everyone else quotes five grand?
Because we are not rebuilding the wheel each time and we are
not billing you for meetings. We have our own patterns, we cut them to
fit your business, and one person builds the whole thing without a
project manager in the middle. You are paying for the work, not for an
agency's office.
The tiers above are the honest version of this. $997 buys a
site that does its job properly. $10,000 buys something nobody else in
your town will have. Both are worth the money for different reasons.
What is the catch with the free sample?
There isn't one, and I understand why you would ask. We build
the real site first, on a real link you can send to your partner or your
mate who knows about this stuff. If you look at it and it isn't for you,
you say so and we part company. You pay nothing and you owe us nothing.
We do it that way because it is a faster way to prove we are
any good than talking about it for a week.
Do I actually own it, or am I renting it from you?
You own it. The site and the domain are in your name, and if
you ever want to move it somewhere else or hand it to someone else, you
can, and we will help you do it.
Plenty of website companies keep the domain in their own
account. It is how they make sure you never leave. We think that is a
rotten way to keep a customer.
Is there a monthly fee?
No. One payment, once. No retainer, no subscription, no
maintenance plan you forget you are on.
You will pay for your own domain, which is roughly $15 a
year, and that goes to the registrar rather than to us. Hosting for a
site this size is free at the scale a local business needs.
How much of my time is this going to take?
One conversation, and then whatever it takes you to send us
your photos and the answers to a short list of questions. Half an hour
of your day, near enough.
If you have no photos we can generate them, and if you hate
writing we will write it and you tell us where we got your business
wrong.
Is 48 hours real, or is that the sales version?
It is real, and here is the part that makes it real: the
clock starts when you send us your content, not when we first speak. We
cannot build your site while we are waiting on your photos.
It is also real because Essential is deliberately scoped to
what can be done properly in two days. That is why the bigger tiers take
a week or three. More time buys more craft, not more pages.
Will people actually find me on Google?
That is a separate job from building the site, and we do it
on every build rather than selling it back to you later. Search Console,
analytics, your Google Business Profile connected, and a page for each
service and each town you work in rather than one page trying to cover
all of them.
What we will not do is promise you position one. Anyone who
does is guessing, and usually charging monthly for the guess.
I already have a website. Is it worth changing?
Sometimes not, and we will tell you if that is the case. If
your site loads fast, works on a phone and brings you work, keep it.
The ones worth replacing are the ones that were built years
ago on a phone that was smaller than yours, or that take eight seconds
to load, or that no longer say what you actually do. Send us the link
and we will give you a straight answer.
What if I want something changed after it is live?
Small changes in the first month are part of the build on
every tier, and on Flagship that stretches to a month of changes on
anything. After that we do it hourly, and we will tell you the number
before we start.
You will never get an invoice from us you did not agree to
first.